SelectReset password below.Reset password. I have the same error from the same steps but with a different cause and solution. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. It looks like theres already an account with [emailprotected]????.com. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. To resolve this, log in using the details of the new account. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Created by Anand Khanse, MVP. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. The User can sign into power apps fine,The problem comes when they need to sign into the app. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Recover your account by requesting a password reset. A great place where you can stay up to date with community calls and interact with the speakers. Feel free to let us know the solution that helped you fix this issue in the comments below. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Cache in the Edge browser stores website data, which speedsup site loading times. You can also verify by asking close contacts to whom you have emailed from that account. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. It then asked me to create a password so I backed out thinking it wouldnt work. Choose the account you want to sign in with. I have dealt with this before. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Key Takeaways Choose from the options provided on why you need a password reset, then click Next. Select Reset password below. It says my account does not exist. Enter a different account or get a new one". I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Making statements based on opinion; back them up with references or personal experience. Sign in with your Microsoft account and password. Enter a different account or get a new one. That Microsoft account doesn't exist. Do not use an account name from another type of account. It definitely is an Office 365 account that was being used to log in in the previous computer. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Hi Lael! Move on to the next step: Step 2: Check products or services where you used your Microsoft account. We'll ask where you'd like to get your verification code and select Next. I know the account is valid because it is the same one I am using in this forum. Is it possible to create a concave light? Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Microsoft blocks Excel XLL add-ins at last! I am having trouble scheduling an exam for MD-100. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. I used that email account to create this post. Then the Problem was gone on Windows. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. If this situation arises, use the primary User ID instead of the additional address. Enter a different account orget a new one. I am baffled by this. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. I think that's the core of the confusion. FIRST: carefully check that the email address is exactly correct. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician I hope you were able to figure out what was wrong with your account. Clear browser cached data on Microsoft Edge. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. It definitely is an Office 365 account that was being used to log in in the previous computer. For the question by Ramhound see. Are there tables of wastage rates for different fruit and veg? Thanks for reaching us out here in the community. I did online training with this specific account. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. All Microsoft accounts are either work/school or personal. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. The initial step is to make sure that your Username and ID actually exist. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. This is an easy fix that I could not find on the Microsoft support fo. I was having issues accessing my work/school account in the Calendar app on Windows 10. So, you might need to create a new Microsoft account. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Microsoft O365 accounts conflict with Microsoft regular accounts? Restart the device, and install from https://portal.office.com/account to get the correct version. I should add that this particular computer had my personal account as the main user. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If yes, then in order to . I am not even sure if that would work anyway. One last method would be to sign in to your email associated with your Microsoft account. The problem is Microsofts badly documented difference between a work/school login and a personal login. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) "That Microsoft account doesn't exist. No. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. @harrymc: there's a chat going on as well. Not associated with Microsoft. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. I am in a new position at my job and I need this in order to begin working immediately. 4. You can use Office Online apps at https://office.com. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Type the requested information and selectSend code. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Microsoft Outlook allows you to create an alias for your email account. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Once the account has been created, you can start using that Microsoft service again. Select your name and profile picture or icon at the top. Click on More options, illustrated by three dots. WDAGUtilityAccount: What is it & Should you Disable it? Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. How do I align things in the following tabular environment? Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It only takes a minute to sign up. 1. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. please check that you have typed your email or username correctly. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). That Microsoft work or education account doesnt exist. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. For Windows devices, try the following troubleshooting methods. On the next page, fill out the necessary details. From there, check to see if your device is enabled. In this guide, we will show you the possible causes and potential solutions to this issue. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Hi so i restarted my HP laptop and i'm setting it up. Usually this error appears because of a simple typo.