See all 12 articles. This does not cost you any more money. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. You can enter the barcode of the ticket for them to get a hold of the important details. Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who can't or won't plan ahead enough to buy the tickets first themselves. You do not want to waste your money and the tickets will mostly not be refunded. No one else can do that. Save my name, email, and website in this browser for the next time I comment. The Worst Deal Ever: The Inside Story Of The Epically Bad - Forbes Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? On the landing page, you will witness a big white box through which you can start searching for events directly. Google Pay. Ticket buyers and sellers say StubHub owes them after - marketplace.org Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. See Full Review of - Ticketmaster | Stubhub. . If you make a purchase through any links on this website, we may get a commission. Now its all about Trump. But its worth nothing that this case was won because the fees werent disclosed. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Seating Area: 104. }. [79] Each week, we explore unique solutions to some of the world's biggest problems. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. Hidden-fee users were then more likely to go back and search other ticket listings. Ticketmaster vs Stubhub - New York City Forum - Tripadvisor Ticketmaster vs Stubhub. Something went wrong. Legit Ticket Sites - Ticketmaster vs Stubhub [Fees, Customer Service Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". Deals for hot tickets, you're virtually not going to find one. Customer service all the way to your seat, 2000-2022 StubHub. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. Its art. Stubhub has a much less flexible return policy. The Customer support services are open on all days but they have a certain time range they need to be reached out within. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. Log into your account and select from the list of 'Upcoming Events'. Selling ticket FAQs. Danielle is the author of this solution article. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. Of course, this isn't to say secondary sellers are grifters in all circumstances. Press J to jump to the feed. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Select "Tickets" from the drop-down menu. A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. StubHub is an eBay company that began selling and reselling event tickets in 2000. No tickets available. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. You should be able to transfer them from your Ticketmaster account. Nothing was even on the table. Depending on the venue, StubHub can show you a map of where each ticket's seat is. Ticketmaster vs Stubhub: Which Is Right For You? [2023] If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Choose from the events list or search for the event through the search bar you wish to attend. Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. Season Ticket Memberships. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. However, few studies had examined this question at such a scale.. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. Why can StubHub sell tickets for less than Ticketmaster? Ability to get tickets without visiting box offices in person. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. Alex Murdaugh sentenced to two life terms for murdering his wife and son. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. The cheapest prices and best locations vary depending on the event, so it always helps to check both. Ticketmaster - Wikipedia Privacy Policy. You can use the price filtering tool to find the best seats for your budget by looking at venue maps. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. [2022], Ticketmaster vs Stubhub: Which Is Right For You? I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? 2023 CNBC LLC. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. Sign up for the 1. Got a confidential news tip? Monday - Friday, 10:00 a.m. - 4:00 p.m. A-List Members gain access to the best seats and the lowest prices. Full refunds from participating venues within 72 hours of ticket purchase. Tips on Buying Tickets the Next Time Your Favorite Singer Is in Town But that market may be full of landmines for unwary buyers, experts said. Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. Why are tickets available on Stubhub but not Ticketmaster? why does ticketmaster pay you after the event Sat, 17 Jun 2023, 17:00. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Why is StubHub selling tickets before they've been release - reddit The website makes the ticket-buying process simple. In addition, they don't have the same order processing and delivery fees imposed by Ticketmaster. The website allows you to ask questions from other users in their community and get easier solutions. Please consider making a one-time contribution to Vox today. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Support our mission, and make a gift today. Ticketmaster wont let me transfer tickets. Ticketmaster should be able to confirm this for you. TicketLiquidator. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. I can't see my Resale tickets available to buy on the website. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. "Stubhub is saying they cannot refund buyers because sellers . Nearly every ticket will have a convenience fee added for doing business through this service. Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. There is a 15 percent charge that remains consistent regardless of your ticket price. Sorry we couldn't be helpful. According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Your email address will not be published. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! We accept credit card, Apple Pay, and Ticketmaster won't allow me to transfer tickets to buyer On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. After the switch, you will enter the email address you use to access the community in order to reset your password. You are allowed to sell tickets that you bought from some other ticket seller. Ticketmaster has a website that is easy to use. How do I fix this ? StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. Sat, 17 Jun 2023 | We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Doing so will bring you to the primary seller's page. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Not looking for Taylor Swift? Order processing fees are another type of convenience fee. Grab your Garth Brooks tickets at StubHub today. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. These results implied that the hidden-fee buyers were misinformed about the total purchase price. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Resale Help - Ticketmaster Help Not looking for Taylor Swift? Ticketmaster seems to be indicating the tickets are non-transferrable. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . . The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. Select the seats and have a look at all the other important details. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Id guess brokers who have confidence theyll get tickets. But it becomes a "buyer beware" type market, experts said. Its a party over here. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). If available, select the ticket (s) you want to sell and click Continue. We welcome you to provide your feedback on your experiences with any products that you have experience with. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. "It's capitalism at its finest, supply and demand. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. Ticketnetwork Vs Ticketmaster 2023 | Features & Prices Compared Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Not looking for Taylor Swift? They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. Your email address will not be published. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. * Confirm your ticket transfer. As one member said after canceling their seats this sucks!. TicketMaster Promo Codes | 50% Off In March 2023 | Forbes [2022], Ticketmaster vs Ticketek: Which Is Best For You? Required fields are marked *. Press question mark to learn the rest of the keyboard shortcuts. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Taylor Swift tickets listed for thousands on StubHub after millions The option of reselling tickets for sold-out shows is available. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Ticket Transfer FAQs - Ticketmaster Help
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