You may select from a range of shipping options including USPS and UPS. To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Do not use them.Mike. The ratings do not determine or reflect whether a film is "good" or "bad." You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. I will never use this service again and I was shocked when. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. No. How Long Will a Movie Play at my Theater? Crooks!!! Who enforces the ratings? I realize the last one will be a longshot but I wasn't sure. Please visit your local theater's page for specific ticket pricing. Last week, I went to make a reservation to see Shazam on the weekend. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Click hereto requestmore information. Do it in the middle of the night. The next day I notice charge on bank account. What Phone Number Do I Use to Request a Fandango Refund? In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. View detailed list of Movie Club credit usage and renewals. 126. You can receive refunds for tickets up to 60 minutes before the showtime. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. To receive a military discount you must be an active or retired military veteran. The ease of using Fandango was easy. It's a long and frustrating process. Accidental Order? Any purchase made with a gift card must go to the box office for refunds. This company needs to be shut down, so many horrible reviews and nothing is being done to . Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. We use dedicated people and clever technology to safeguard our platform. So, don't be shy with them at the box office. Wait to be redirected to another page. Films in 3-D may not be available at all locations. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Fandango offers refunds or exchanges, and there are several ways you can go about it. What criteria do they use? The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . For extenuating circumstances, please consult theatre management. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). I e-mailed. Submitting a film is purely a voluntary decision made by the filmmakers. Signifies that the rating board has concluded that the film rated may contain some adult material. My first and last time to use them. Where can I find information about closed captioning? Discounts are available on purchases of $10,000 or more. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! They owe me a $13.00 Gift Card! What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. We also accept Promotional Codes and Gift Cards. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Arcade There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. That makes six. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Employment Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Agency Kitchen If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. It cant be retrieved or turned into any kind of credit. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. I'm now complaining to corporate Fandango is awful! When there's a problem, there's absolutely no support. For assistance, contact a staff member. For a better experience, please enable JavaScript in your browser before proceeding. Gift cards can be purchased at all or our theater locations or online byclicking here. The only way I could get a credit was if I joined their VIP program. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. #1. Do You Offer Hearing Devices? You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. and start exploring the services we can offer. Yes. Minutes. Purchased my tickets for Sat and didn't realize the system selected Fri. Fandango does not offer partial refunds either. I recommend no one to use this website. How Do I Make a Donation Request? In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. How do I use Regal Gift Cards to purchase tickets? Don't waste your money we all work too hard for it. How Long Before Fandango Customer Service Answers? Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. Corporate Retrieve from your Fandango account: https://www.fandango.com Need a receipt? For more information on this policy, please visit www.mpaa.org. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. View recurring transaction details for previous monthly payments. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? Basically, made one order over Fandango with A list, but during payment submission the website crashed. They do not call back as promised. What are the rules for contests and giveaways? Our "bookings" (contract with film companies) are for one week only. Do not waste your time purchasing from Fandango. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. Download the latest version of the Regal Mobile App. Signifies that the film rated may be inappropriate for pre-teens. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. Never ever deal with these people. When I click the link to print my tickets, the page comes up only as text. The number you need to dial is the number of the theater you bought tickets for. Please don't use Fandango for your movie tickets. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. NC-17 -- No One 17 and Under Admitted. You can receive refunds for tickets up to 60 minutes before the showtime. We also ensure all reviews are published without moderation. Pleaseclick herefor further details on how to use your Fandango gift card. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. 34. Donation requests must be submitted at least 8 weeks before an event. Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. I said, you're a multi-million doolar company, give me the 3 passes you owe me. Do You AllowCostumes? For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. Impossible to get a hold customer service over phone. Press Press J to jump to the feed. If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866) 857-5191 and they can help resolve your issue. I was about to purchase when the screen went blank. 2. I finally happened to hit a movie a could actually use it on, and it won't take the code. Children under 2 who do not require a seat are free. Refunds are available in certain limited circumstances described below. Are military and student discount tickets available through Fandango? If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. Parents are urged to learn more about the film before taking their children to see it. I went to Applebee's twice and earned 3 TOP GUN tickets. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Additional outside food and beverage is prohibited. No images. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. The Regal Crown Club rules can be found here. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Information provided by various external sources. Does my theatre offer a student discount? I had to re buy the tickets at the box office. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. 2023 . Please see one of our theatre managers if you have any questions regarding 3-D films. Area codes in North America. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. You have the ability to waive the service fees on Fandango with AMC Stubs. Also assessed is how each of these elements is employed in the context of each individual film. Sign into your Regal Crown Club account. A patron desiring to purchase multiple tickets must provide a valid photo I.D. Yes! Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. I have reached out to customer service multiple times with no response. Thieves. I can promise you !!! We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. And I get to pay an extra fee for this hassle? At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. Verification can help ensure real people write reviews about real companies. They tell me it isn't their issue and to contact AMC. Find out how we combat fake reviews. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Pretty Much a Corporate ruse designed to make communication difficult. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Totally inflexible. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Extremely hard to get a hold of once purchased. I contact AMC. Get help. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. The cost was $12.00. Applicants must also present a negative TB test or chest xray within 6 months of hire. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Most of our theaters offer military discounts. You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. Gift cards also can be purchased at any theater. I would suggest you avoid this company. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. Activate card. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Never ever deal with these people. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. How Do I Apply For aJob? How Long Does It Take for Fandango to Process the Refund? There are no refunds after the printed showtime. Paragon Theaters offers discounted pricing for large groups of 50 and up. Concessions are always on the menu with an AMC Gift Card. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. How can I find a copy of my confirmation email? Restrictions may apply for Black, Yellow, Green, and Red Tickets. Not all Regal Entertainment Group locations offer a bargain matinee price discount. A month -several emails, 4 phone calls later- still no help! Limited Time Only: Add your photo to a Visa card for free! The fee is displayed on the Order Summary during the online purchase process. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. The ultimate first world problem! How are state attorney generals everywhere not investigating this company?? Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. When I click on the link, the webpage comes up only as text. AMC will not convert a paid ticket to an alist one. Online orders placed by Noon EST will be shipped within two business days. Refund Policy There Is Plenty DoNotPay Can Help You With! If you want to request a refund via email, here are the steps: Find the confirmation email you received. I had a line of people behind me and had to by tickets again to get in. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Please email your request to questions@paragontheaters.com. When I was able to get on website it appeared that my purchase of tickets did not go through. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . No, you cant. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). This page will provide you with a list of our theatres, sorted by state. checks for MPAA guideline adherence at the doormans post and theatre checks. You can check your Gift Card balance anytime. To receive a student discount you must currently be a student. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its.
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