Is it possible to keep my Straight Talk phone number after canceling? All of a sudden my phone stuck in sos mode. WebCustomer Service Chat Access Reward Information Download it now! After installing it in my phone it said SOS for the cell signal. TRACK USAGE: You may download a Data Usage app such as My Data Manager. I bought a service plan before my service cut off. We then hung up. The NEW $55 Plan will now provide Unlimited High-Speed Data. They are a SCAM!! I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Yes, you can with the Straight Talk Bring Your Own Phone program. Great help!!! I will be taking the phone back. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. I mean extremely rude. The latest review Sales/Customer Service was posted on Feb 21, 2023. You may transfer your telephone number from another company to Straight Talk. We though we'd save money with Straight Talk. Verizon does not work well in this area, hence the AT&T sim card. Dial *#06# on your phone to find out what it is. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Access the Wifi Optimizer to help reduce data usage. WebAt Straight Talk, customer service is extremely important to us. Sign up to receive our free weekly newsletter. > Understand My Bill. There are no credit checks, and you pick the plan and activate your account. Check running services and close unnecessary applications. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A I have never experienced worse customer service in my entire life. Calling Straight Talk back may result in you getting a representative who is able to help you. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Information may be transmitted with a delay and may not reflect actual balances. Manage Account. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. How Do I Check If There's Straight Talk Coverage in My Area? *Refer to the latest Terms and Conditions of Service at straighttalk.com. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. And should that be the case, you might want to cancel. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. I am very angry. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. You have until DATE to complete the activation or you will lose your spot. Your Privacy Choices. You must remove something in order to add this {{prodName}} to your cart. Apparently I am not the only one with issues. But you have exceeded the number of items allowed per order. Find another carrier. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Kept asking to speak to a manager but was told they were a manager. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. J.D. Additional terms and conditions apply. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. You can now share news articles on your favorite social media channels. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. So even if you wanted to keep your phone number it's impossible until THEY update their system. WebHow to Contact Straight Talk Customer Service Using DoNotPay! The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Yesterday we discovered that we can't call the New York State Police. They are NEVER helpful and could care less about what you need done. I have purchased my plans by the year for long time as well. SMH!!!! The latest complaint No mobile service was resolved on Jan 16, 2023. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. For more specific results for "straight-talk-.com". WebWho can I contact if I am having issues with my Phone Service? WebSearch consumer complaints, reviews and information about straight-talk-.com. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. WebOverview of Straight Talk Wireless complaint handling. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. When I got home to do the setup it said I had no service at my address. Click Submit'. You need help? It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. At this point youve probably tried calling Straight Talk Wirelesss customer service. Claim your profile to access Trustpilots free business tools and connect with customers. Here are 8 tips for writing great reviews. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Please select which one you wish to keep. Posted by nepaguy001. You'll get all the information you need right on your phone! Find more than 137,785 complaints| Ripoff Report Today I was told I would only need a credit card to sign up for service. It's the most convenient way to manage your service. I factory reset the phone as well. Simply let him/her know that youd like to cancel your Straight Talk service. You have quick access to the information you need from the fly out Menu on the top left. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. The freaking phone isn't no good the button doesn't work. All rights reserved. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. No international roaming allowed. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. This number works. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. You may have called before the Customer Care Center was able to Activate your phone. 30 minutes to sync email to your phone. HOURS OF OPERATION 7 days a week, 365 days a year. You can call us directly and we will help you. r/StraightTalk 2 yr. ago. And this doesn't make any sense at all. Welcome to 611611, the text helpline. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Get fast shipping and top-rated customer service. You will also receive a text message with the details. Dont waste you time or money. CROOKS! Unfortunately, they've lost our business going forward. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. I want to keep the phone just someone lying to me like that is crazy. Straight Talk Contact Info. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Alarms, TTY and other systems may not be compatible. When will my cancellation request be approved? Their website claimed my transaction didn't go through even though my credit card was charged. This whole situation is f*cked up and I dont know what to do. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Who is ED Magedson - Founder, Ripoff Report. They all told me no problem they can get it working. I can't say I've ever had to deal with a service rep but that's a perk ain't it? However, despite the quality of service they offer, there comes a time when you might want to cancel their services. I called customer service multiple times only to have the call dropped each time. Straight Talk could never get my phone to activate. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! That dirty freaking bad customer service is awful at Straight Talk. I will be looking for another pre pay service with hopefully much better customer service! I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. I never was able to get one. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. I guess you get what you pay for with the cheap service!!! Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. Harris Teeter. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. All Rights Reserved. There's no kind of help or communication to help at ALL. This is a garbage company and should not be able to do business. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. service. About 5 hours later, I had not received the label via email, so I called back. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Corporate Advocacy Program: How to repair your business reputation. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Click below for our Contact Information and hours of operation! Listen: OBR Straight Talk Episode 8, We Suck Again! Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Press 1 for English and then 4 twice through menu prompts. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I have had nothing but horrible service ever since I've had this horrible carrier. But they were so QUICK to take the money out of my account. Their website claimed my transaction didn't go through even though my credit card was charged. Walmart rep asked my address then recommended ST home internet. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. > Print Monthly Statement. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. That person took my address, email address, and phone number. For personal use only. Anyone can write a Trustpilot review. Help is just text away. We also ensure all reviews are published without moderation. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Straight Talk will unlock phones for current and former Straight Talk customers for free. All rights reserved. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. There is nothing like a good deal. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. How Do I Register My New Straight Talk Phone? Do not work with this company it's a scam. I can call my son in Maui. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Straight Talk could never get my phone to activate. Get buying tips about Prepaid Phones delivered to your inbox. She switched me over and I told the next person what happened. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Once there, you can enter your mobile number to check your Service End Date. Calls are billed in one-minute increments. Airtime minutes will be deducted plus the cost of the International call. Will I be able to use my existing handset when I move to Straight Talk? Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Original review: Feb. 1, 2023. Its Free to Join! Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. The service was great and I never had an issue that caused any inconveniences. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Tried porting it back to my old carrier and the number is GONE! IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Only for personal use. I had straight talk for years. Get immediate Straight Talk support from HelpOwl.com. Now Im sitting here on hold again for over 20 min now. I asked for a manager or someone that could do something. We value your privacy. You have exceeded the amount of Smartpay items allowed in your cart.