You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Keycode expiration dates can be found in the disclaimer section of each and every email. 11AM-5PM Sun (2023 Updated), How Late Does DoorDash Deliver? Small pets like Gerbils, Rodents,and varieties. Keep them tidy with stain/odor removers, poop bags, and scoops. Best place to get your animal needs met and she employs all the young adults around here. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. (10 Reasons), Does Starbucks Take Apple Pay? You should bring back this fish to the pet store as soon as possible. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. For this information, you may have to find out from your nearest Petco store locally. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. If your fish doesnt work out for some reason, you might not want to keep it. We strive at this location to be the very best all around pet store in the Seattle metro area. May 21 @ 11:00 am - 3:00 pm. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. The staff are fantastic and they have a great selection of fish/pets. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. Create the ideal habitat for your reptile by shopping our reptile supplies. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. A Sierra Fish & Pets employs approximately 20+ people. But you dont have to worry about that now. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Any exclusions pertaining to an offer will be listed on each keycode email. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. We . Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Stop by an shop all the pet supplies for your dog. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. We recommend that you place your order immediately. Have a good and lengthy life with your pet! Must ship Standard Ground within the 48 contiguous U.S. only. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. * If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. Sierra has decided not to sell air rifles on-line. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Sierra Fish & Pets. Adopt and shop all your cat foods plus toys and treats. We recommend postal insurance on return merchandise. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Save my name, email, and website in this browser for the next time I comment. If you are a repeat customer they also give discounts:). The company strictly bans mailing them back dead fish. Can You Swap A Sick Or Unwanted Fish For Other Fish? The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. (Updated 2023), What Time Does McDonalds Open? The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. 3. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. When your order has been shipped, you will receive a shipment confirmation email. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Within the 48 U.S., complete the online returns process. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. All of our made for a major retailer/brand items offer significant savings off their original retail price. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. For livestock purchases: Return procedures for live or deceased animals varies. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. And when it comes to fish, Im very particular about the store brand. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. PetSmart can test your water to find out what kind of problems you may have. The answer is simple. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. returns will not be accepted. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. We will process your return or exchange after it arrives. If a keycode has already been activated on your order, the keycode box will state "promo entered". Most people buy a fish with big plans for it. Hence, they ask for purchase receipts. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Both dogs and cats are allowed, but pets may not be left unattended in rooms. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Although fish are small, they can hold a big place in the heart of their owners. Reptile Reptile Lighting options for your terrarium or habitat. View all return instructions. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. PetSmart tests water for free and will be able to tell you what is safe and what isnt. Save my name, email, and website in this browser for the next time I comment. Enjoy an aquarium without lifting a finger. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. If you think your fish may be dead, check for some of these signs. as the full amount of these methods of shipping cannot be refunded. Share. All returns must be in the original manufacturer box. We strive at this location to be the very best all around pet store in the Seattle metro area. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Please send your return to: Can Small Animals Be Returned To PetSmart? Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. These are Petsmart, Petco and Pet Supplies Plus. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. This is another American retailer that deals with pet supplies. Avoid using tap water since it may be harmed by it. 5025 Campstool Rd However, it is not guaranteed that all stores will accept the return. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. It does not mean that you cannot return these items if they do not meet up the requirements provided. Keycodes can only be used during the timeframe specified in the email. Enter your order or tracking number. Both fresh and Saltwater. No Reviews. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Petco allows returns for all the fish it sells. (10 Reasons), Why Is McDonalds So Expensive? All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. This credit is redeemable online or in store at any Sierra location. Our product webpages state any applicable restrictions on the shipping of that product. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. Fuel (for lanterns, lighters, stoves, etc.) Comfort them with tunnels, hide outs, and the correct cage. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. When youre returning the fish, put it in a plastic bag filled with the fish tank water. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. If you dont have a container, you can use a plastic bag. Sierra Fish & Pets was originally opened in 1972 under the previous name . (Updated 2023), Why Are Diamonds So Expensive? Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. Yes. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. It is spread all over the country, and you can easily find them on their website as well. You will need to check to see if your fish is breathing. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. 1. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Due to varying international restrictions, Sierra cannot ship food i.e. Shop. Shop here for your small animal products, Copyright 2023 Sierra's Pets If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. Cheyenne, WY 82007-1898. Print your return label then select the Process My Refund option on the final page of the process. Shop. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Check out our selection of lighting and decor that can change to look of any aquarium. Within the 48 U.S., complete the online returns process. Hop to Sierra for all the supplies to keep your critters healthy and happy. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). If the fish that you return is alive and healthy, Petco re-sells it. We are considered one of the top rated saltwater aquarium stores in WA. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. We carry a great selection of bird foods and necessary supplies for your feathered friend. Our policy is to break even on shipping and handling charges. (2023 Updated), Does Kroger Take Apple Pay? When you buy a pet from PetSmart, you expect it to be healthy and live a full life. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. Please include a copy of your invoice with the return as proof of purchase. We are dedicated to provide the very best for pets health. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Sierra Fish & Pets | Renton WA Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. The staff will consult with you if your returns meet the criteria to be accepted. No. 11AM-7PM Mon-Fri Train them with harnesses, head collars, and muzzles. During this time, it could be spreading its illness to other fish in your tank. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. Policy. Small Animals and Fury friends for any and all level of care. With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. You will not use any air rifle purchased from STP for an unlawful purpose. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Yes, they do. Shop. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. We are unable to accept returns on clearance items. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Small Animals and Fury friends for any lifestyle and level of care. Home - PetSmart - PetSmart Fish Return Policy. We are considered one of the top rated saltwater aquarium stores in WA. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. A The phone number for Sierra Fish & Pets is: (425) 226-3215. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). We will have a wide variety of dogs available, young and old, small and large! If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Please call 1-888-THAT-PET for assistance. For live fish and invertebrates, returns and refunds arent offered. We would rarely allow a healthful animal to be returned. Look closely at its gills to see if they are moving in and out. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Keep them heated correctly with heat pads, and temperature/humidity gauges. If an "almost gone" label appears next to an item, the sell-out risk is very high. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We carry the best bird foods, supplies, and cages for your feathered friend. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. (10 Reasons), Why Is Waffle House So Expensive? (2023 Updated), Does Trader Joes Take EBT? You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. They may even be able to print off a copy of the receipt. PetSmart does allow you to exchange fish. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. During this time, you can exchange the fish or request a refund for the value of the fish. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Item was purchased within 60 days of return. Due to the nature of the closeout business, we often receive items in limited quantities. See our selection of cat toy, cat treats, or cat furniture. California, USA wildlife.ca.gov Joined July 2009 1,256 Following We base the cost on your total order amount. In such cases, you may want to return the fish. Please tell us your preference by contacting Customer Service. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. We must be notified within two days of the orders arrival to insure proper handling of your claim. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Click the link and write in Sierra Fish & Pets. This is an online and offline pet supply brand that offers quality pet products and accessories. Train them with harnesses, head collars, and muzzles. We welcome you and youre pets to our family. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. See our International return policy.) If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. They must also be able to provide the items original receipt. We specialize. BBB File Opened: 11/12/2009. There are 3 amazing stores that lets you return the fish you bought from them! Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Looking to enhance you aquarium?? Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. Email this Business. How Much Does It Cost To Put A Dog To Sleep At PetSmart? In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. We will have a wide variety of dogs available, young and old, small and large! That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. Your email address will not be published. Customers must also make the exchange within two weeks of the onset transaction. In some cases, they may be able to see signs of illness or disease. Faqs from Sierra: Celebrating 30 Years Of Exploring. 804 were here. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. During this time, you can exchange the fish or request a refund for the value of the fish. February 18 @ 11:00 am - 3:00 pm. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Some shipping companies require that a representative inspect the damaged package. If the gills are not moving, the fish is no longer moving and might be dead. Cat Here are the pictures of our most recent kittens up for adoption. They can also get sick when they come in contact with other fish that are kept in the same tank as them. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. 601 S Grady Way Suite M, Renton, WA, US, 98057. Don't forget litter box and cat litter. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. Is It Possible To Bring Back PetSmart A Sick Fish? At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. This box shows you an itemized display of the discounts applied to each item and the price breakdown. You may choose to take a refund during the online process. C.O.D. Sunday 11am - 5pm. When you bring a fish home from a pet store, you dont bring it with an intention to return. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. PetSmart fish policy can assist you if you need to return your stray animal pet. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store.