Latam also tried to blame AA when they lost my bags on the way there. Especially for just two and two together. ", "The service is not extravagant but completely adequate. The last charter we flew we did not get seat assignments until we got to the airport. ", "Ticket prices are always the best. Spent the night in JFK. Frontier Airlines recently introduced the option to purchase Airport Agent Assistance for scheduled air and Exclusive Nonstop Vacation Flight passengers who prefer assistance at the airport for things like checking in, printing boarding passes, or having their checked bags manually tagged where self-tagging is available. For more information about reviews on ConsumerAffairs.com please visit our so when I went to book a trip only a month after the credits expired, I wasnt able to. Also, crew member on departure from Fwb was a real sweetheart. That's why all of the overhead bins were empty on a sold out flight. Newport News/Williamsburg International Airport (IATA: PHF, ICAO: KPHF, FAA LID: PHF) is in Newport News, Virginia, United States, and serves the Hampton Roads area along with Norfolk International Airport in Norfolk. They kept my money and received reimbursement from the companies. US Airways Express (replaced later by American Eagle following the merger of American Airlines and US Airways) later served Philadelphia and Charlotte from the airport. The audio over the PA system was difficult to decipher much of the time. ", "The bathroom supplies were not replenished. Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Am a frequent flier and this is an airline I hope to travel on again very soon! Terrific crew. I didnt like my seat, was uncomfortable. Come to find out, my credit was put towards a "new reservation" for the bride. ", "American is the worst. You must have your printed boarding pass in hand and have any bags checked in by the below cutoff times before departure: NOTE: Mobile and Web check-in ends 60 minutes prior to departure. All steps from ticketing to the trip were easy & smooth. National Airlines arrived at PHF in 1955 and by 1964 was operating all of its flights from the airport with Lockheed L-188 Electra turboprops with service to Washington DC National Airport, New York JFK Airport, New York Newark Airport, Baltimore, Philadelphia and nearby Norfolk. We landed very early. the smell made me feel sick and the taste was worse. I will be suing in small claims court. The first runway was 220, a 3,500-foot (1,100m) runway, followed by 624 (later redesignated as 725). No extra fee for online check-in. Abdi.!! If you havent already checked in online, you must be in line to check inat least 2 hoursprior to departure to ensure you are checked-in with a boarding pass in hand no later than 45 minutes prior to your flight's departure. To start, simply enter your confirmation code, scan your confirmation, or swipe your credit card, ID, or passport. When we finally landed. In February 2023, Avelo Airlines announced it would be ending its service at the airport starting April 16, 2023. Boarding involved a bus taking to stairs-only-access tiny plane, in pouring down rain. ", "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating. If you dont choose a seat, one will be randomly assigned to you at no additional cost, which means you may be separated from your party. I was able to fit this flight into my scheduled so saved the company $$. Intercom messages sounded like an annoyed demand because we were bad passengers not an announcement simply alerting us of the seatbelt sign being turned on again", "Made it to my destination 2 hours later. My 6'5" son and I (5/10") were extremely cramped on the Delta flight, having to sit side ways in the seat for almost 3 hours. LIke I said, my kids have been seated without me, but they travel good, so not a big deal for us. Was hoping JetBlue", "Crew was very friendly and helpful. When American airways changed the flight from 3.30 to 3.25, the 3rd party company failed to file for our updated itinerary so British air/American air bumped us to the next flight at 9.20pm. Booked an all-inclusive vacation with Funjet to Cabo Mexico out of STL with travel insurance thru TripMate. They should not be allowed to do business, as they are an unfair and shady company that is a total scam!! It will put you close, but tickets may be more expensive than flying to Washington Dulles International Airport. The cheapest ticket to Virginia from the United States found in the last 72 hours was $22 one-way, and $74 round-trip. Hampton Roads Transit directly serves the airport with regional bus service at two bus stops; the airport is on HRT Route 116 and is the only Hampton Roads airport with direct bus service. It was packed and not everyone had masks. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now. I finally received a check for $143 from TripMate for reimbursement for incidentals for the "delayed" bag. I have not received a dime for my missing bag. Flying to either of these airports will give you a great view of the Potomac River as well. Flight crew was friendly and helpful. I'm honestly shocked that you use them considering your a creditable company. Unsubscribe easily. Functional seat. On the other hand, a flight to Richmond International Airport is farther from the beach, but flights here are less expensive than flying straight to Norfolk. ", "The airline had the flight delayed due to waiting for flight attendants. I really thought the staff/crew were great. On this Wikipedia the language links are at the top of the page across from the article title. ", "Snacks were good. ", "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved", "Didn't realize the last seat on the plane doesn't mean back. All the info you'll need to get you parked and on your way. ", "Very poor communication with multiple delays. I won't ever book with FUNJET again and I will warn friends and family! ", "I love that they fly out of smaller airports. ", "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service.", "See Below.. Inflight WiFi Entertainment Options", "Flight was delayed hour due to missing crew. Well start sending you the news you need delivered straight to you. Thank you, you have successfully subscribed to our newsletter! Suitcase arrived as well. ;)", "Friendly staff and crew. Clean plane. [23][24], Beginning May 13, 2011, Frontier flights were operated with 162-seat Airbus A320s; as of September 12, 2011, Frontier was operating seasonal service. Airport: Print your boarding pass at the airport at one of the self-service kiosks, or at the check-in counter. ", "I have been flying American Airlines for years and never had a big issue. My bag never did show up and I couldn't even connect with anyone at the airline. You cannot trust them and they will say anything to try to unfairly keep your money. ", "I am beyond stunned that our flight itinerary was changed from 3.30pm to 9.20pm with no notification. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. ", "Got put on standby despite having purchased my ticket over 1 month in advance", "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58301092', '');}, 'log_autolink_impression');plane.. Hi! A new terminal opened in late 1992. Concourse A is designed with a full-service . 2. Did not have to check my carry-on bag either! But it arrived quickly. There are a few things you should know. It's not realistic to expect customers to stay loyal to an airline that prices them out. Passenger count declined in 2012 after the departure of AirTran, with layoffs at the airport announced in May 2012 including police officers, all police dispatchers and other staff. Lomas Travel is their transfer service and they were polite and ON TIME. I can imagine how uncomfortable larger people were. The year 2010 was its best ever, with about 1.063 million passengers. Learn what we are doing to ensure your peace of mind. This is absolutely unreasonable and inexcusable made even worse that we had already had a very long journey from Milan to JFK with two small children. They assisted with filling out claim forms and took the name of our resort and a phone number. ", "We were not able to choose our seats until we got to the airport. Imagine what your company could gain by being good. ", "Friendly and responsive flight attendants, one of few direct flights so definitely a plus", "Lack of communication from the gate and flight deck about a delay before we left MSP. ", "The lady at arrivals remembered me and my infant daughter. More Info > Transportation| Getting to and Wonderful and friendly staff. Flight left on time and landed early. ", "Smooth flight with great service. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Flores, Chris (August 14, 2005). If you need some extra help with the check-in process, our customer service agents are always available to help you with traditional counter check-in, available in all airports. I would give them zero stars if possible. This airline has been moved to the bottom of my list. ", "The best part of this trip was checking in.. it was a breeze.. It was a horrible experience. powered by PRATT & WHITNEY GTF TM ENGINES. I'm confused about how they can give you a travel credit but will not allow you to use it. ", "Even though its economy- it feels like the seats have gotten even smaller! The turbulence was scary and the noise made me put on headphones to sleep. The airport was originally named Patrick Henry Airport, its code PHF representing Patrick Henry Field. Personal Item One Included Size: 14"H X 18"W X 8"D including handles, wheels and straps Think purses, totes, computer bags, briefcases, diaper bags and kids backpacks ", "2.00 for water! It's up, up and away at Patrick Henry Airport, Patrick Henry on the runway to recovery, Dec. 1, 1989 OAG Pocket Flight Guide, Newport News flight schedules, Oct. 1, 1989 Official Airline Guide (OAG), North American edition, Newport News flight schedules, Learn how and when to remove this template message, "Statistics Peninsula Airport Commission", https://www.departedflights.com/PI121578p18.html, https://www.departedflights.com/PHF79intro.html, https://www.departedflights.com/PHF89intro.html, https://www.departedflights.com/PHF91intro.html, https://www.departedflights.com/PHF95intro.html, https://www.departedflights.com/PHF99intro.html, https://www.departedflights.com/PHFintro.html, "Welcome to FlyPHF - Traffic Statistics! Power supply didnt work at seats. - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. Purchase your carry-on before hand - you'll save and skip the check-in line! 10"D x 16"W x 24"H. Max weight: 34 lbs. Checked Bags We'll carry it for you. Thanks kayak. Copyright 2022 Consumers Unified LLC. ", "The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes. Then they took forever once they started. ", "Let's start with getting on the airplane was like herding sheep.. ", "I missed both meals because I was asleep. When I checked online they have nothing but bad reviews. Jet Blue had plenty of room to spare - over 5" to seat in front of us! ", "PIE airport does not have a lane for TSA pre-check so be prepared to wait in the long security lines with everyone else. ", "They wouldn't let me on the plane. In 1946, Virginia's General Assembly passed legislation creating the Peninsula Airport Commission (PAC) to determine a location for and establish a new airport for the cities of Newport News and Hampton. The only thing I didn't like was that I'd wanted to book a return direct flight on American Airlines as well, but the price skyrocketed from a few hundred to over $2200, which is just outrageous, so I booked TAP Portugal instead. Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. We are flying out of STL. There was a short wait, and we only had a delay of 35 minutes. Delta service with Airbus A320s began later in the year and in 2012 Delta replaced its early morning Bombardier CRJ900 regional jet departure to Atlanta with mainline McDonnell Douglas MD-80 service. I will be flying jet blue again!! I went on Booking.com and found the price much cheaper and then I called the hotel to confirm. Its location on this page may change next time you visit. ", "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late. ", "My flight back home was cancelled without any notice and so we had to spend an extra night. An average nonstop flight from the United States to Virginia takes 2h 58m, covering a distance of 910 miles. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal", "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal", "All went well. Vacation planning assistance is available from 9AM to 12AM EST. More information on bags.NOTE: Bagmust be no larger than 14X18x8 and fit under the seat in front of you. ", "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine", "LATAM had a 12 hour delay which caused me to miss two flights. Entertainment video glitch for much of flight. A representative came in and rudely ejected us from the area. ", "The seats are too close together. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. 15 minutes before departure you may lose your spots on the plane. ", "Left on time, arrived early, the service and the food was great. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. ", "Flight was very late. Vacation planning assistance is available from 9AM to 12AM EST. ", "First Allegiant flight, so I did not realize the 40 lb bag limit. Hotel management said they never heard of these costs!!!! Has anyone had this problem? Staff did not agree with each other as to what should or should not be scannedconfusing to say the least. The safety announcement was awful. ", "Delays. more, You seem to have JavaScript disabled. Seat was uncomfortable. A local contractor donated $50,000 worth of labor and materials to expand the airport's USO office in 2010, doubling it in size to better serve military personnel. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. powered by PRATT & WHITNEY GTF TM ENGINES. Delta has announced no plans to restore the flights. ", "Boarded quickly and the service was good. I usually get woken up by the flight staff, but this time I just missed them. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. ", "A little cramped but not terrible. I will be calling American Airlines to file a complaint. Now we may use kayak to see all the options but I cant booking directly with kayak anymore after this complete disaster. I had very little room left for me. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! ", "This plane has not been updated since before I was born. I've been flying on jetblue frequently lately and that's my only issue. Both are around 25 mi from the grounds of Mount Vernon. Virginia is the home of two NASCAR tracks. At 6'3", I was very grateful for the ask. Landing was incredibly harsh. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me. I didnt want to bother anyone to ask how to shut it off so I just put up with it. ", "Flight and service were fine. I have been lied to over and over again from this company. there was no choice of movie because there was only the screen in the isle. According to the Official Airline Guide, four airlines were serving the airport in early 1976 with nonstop or direct, no change of plane flights including Allegheny with McDonnell Douglas DC-9-30 jets from Boston, Hartford, Philadelphia and Providence; National with Boeing 727-100 and Boeing 727-200 jets from New York JFK Airport, Washington DC National Airport and nearby Norfolk; Piedmont with NAMC YS-11 turboprops from Atlanta, Columbus, OH, Florence, SC, New Bern, NC, Norfolk, Parkersburg, WV, Richmond, VA, Roanoke, VA and Washington DC National Airport; and United with Boeing 727-100 and Boeing 737-200 jets from Atlanta, Chicago O'Hare Airport, Moline, IL and Washington DC National Airport. Grumpy flight attendant. Thats not discrimination thats logical. Its cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. ", "The crew were professional and courteous", "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. ", "Great direct flight to many destinations smaller airports less wait time", "It was raining when we landed and we were told the guy didn't want to come out in the rain to open the door so we were stuck on the plane for a while. Seats were comfortable enough.