Maybe it was a joke. Critics also point out a lack of competition in the vast majority of Comcast's service area; there is limited competition among cable providers. Share them here. Are you also affected? I have told you that I am bedridden from a very bad accident. @Xfinity Are you training your so called customer service agents to provide unacceptable service and d by an escalation request? Mad as hell!! There is still no official acknowledgment on the outage. I am happy to help. 10:04 am (IST): Many users have reported that Xfinity is down or not working for them. I actually think we've played well just nothing happening for us in the box! The map displays your service address' status and outages in the surrounding areas. That means its not very localized. No pun intended, but who is the absolute charlatan that is murdering One to Another for the @btsport theme tune? #cuttingthecord. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. Atp, I hate everything about @Xfinity, but mostly the piss poor customer service. Click the Outage Map button. Why would you put your customers through this? Looking at DownDetector, issues had been reported. Ppl work FULL REMOTE! BT (British Telecom) offers broadband internet, home phone and television service. And when a user asked about compensation for this outage, this is what Xfinity support has to say. These offerings are usually available in triple play packages. @hogamogafloga @elonmusk But the answer is yes, I pay a ton and have ****** internet. The company still hasn't acknowledged any widespread outage. @RobergMartin41 Or maybe he's just pointing out that she's bad and doesn't deserve to step up to xfinity yet? Want to bookmark your favourite articles and stories to read or reference later? I would be happy to help check on the services. I pay more than)$400 a month for TV that doesnt work. source, @Xfinity Having problems? However, things appear to have stabilized now. 4. hockeyhawks30. As the parent company of the international media company NBCUniversal since 2011, Comcast is a producer of feature films and television programs intended for theatrical exhibition and over-the-air and cable television broadcast, respectively. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. @Xfinity Are you training your so called customer service agents to provide unacceptable service and d by an escalation request? But the issues appeared to be more widespread, too. I've spent 20mins on the phone trying to resolve this with someone and messages on here, now I'm being told how a login page works. -TE. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. All rights reserved. My internet goes out several times a day now. 2012-2023 Ookla, LLC., a Ziff Davis company. Looks like the Xfinity service is under maintainence today, after suffering a massive outage yesterday. Now told to call and reorder. Fill out an online form to cancel Then they send a bot call to "confirm" that makes you sit on hold for 20 minutes. Theres nothing worse than trying to get work done at night and everything goes down. Can you please DM me with your account number, your full name and the full name on the account (if different) and complete address so I can assist you? @RaekwonSWalker Its from Xfinity. Worse service EVER! Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. How to claim comp? MLB network that we are forced to have with Xfinity could have shown the game. Thank you! #BTSport #MCINEW, @bt_uk Not so great to be told 4 days for an engineer visit, I have to take 4 days holiday or dont get paid, and to top it off just had a letter saying my bill is going up. Useful comments include a description of the problem, city and postal code. source. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. 06:53 pm (IST): It appears that the recent outage with Xfinity has now been resolved we havent come across any fresh reports on Downdetector. The outage may have affected a larger number of users. Also experiencing current outage or problems with Comcast? 2. Tired of wifi and tv going out everyday. Reports in last 20 minutes. The most frequently affected cities were: San Jose, Detroit, Orlando, Miami, Portland Reported outages on 26.02.2023: There were a total of 10 outages at Xfinity. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Comcast owns and operates the Xfinity residential cable communications subsidiary, Comcast Business, a commercial services provider, Xfinity Mobile, an MVNO of Verizon, over-the-air national broadcast network channels (NBC, Telemundo, TeleXitos, and Cozi TV), multiple cable-only channels (including MSNBC, CNBC, USA Network, Syfy, NBCSN, and E!, among others), the film studio Universal Pictures, and Universal Parks & Resorts. 11:32 am (IST): Fresh reports on Twitter and Downdetector indicate that Xfinity users are facing issues with the internet services around the San Francisco area, Chicago, and a few other cities. @bt_uk 2 months, 30+ dm's. Reports on Twitter convey Xfinity/Comcast servers are encountering an outage as of writing this. Im paying 80 dollars a month for internet alone and my speed has rapidly decreased. Jun 3, 2020. Downdetector is among the federally registered trademarks of Ookla and may not be used by . Nothing angers me more than calling customer service and trying to get to a real person but the automated machine does everything it can to prevent you from reaching an actual person, looking at you @comcast, @Xfinity, once again, youve continued to screw over your customers with crappy service and outrageous fees. @jedgeordie @btsport Glad it's not just me, why doesn't she just shut up. How do we get a technician out? I cant get a issue resolved. It says I no longer have a subscription to Hbo max. The density of these reports is depicted by the color scale as shown below. @Xfinity my Wi-Fi has been out since yesterday but keep getting messages saying its up, fix this please, Found out my Comcast tower is outdatedof course and probably have to get 100$ pod for a stronger wireless signal to my BR modemor run a coaxial cable 50 ft. @Xfinity is the worst cable service ever. Try visiting the following official links: Hi Jordan, have you been able to get the app to work for you? If youre new to the process, you may head here for instruction regarding this. - Christine. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Baltimore and surrounding areas. True ******* story #menaretheworst, @Xfinity has the worse customer service in the world @XfinitySupport #CustomerService . We are seeing user reports wherein its shown the company says the outage has been resolved. Xfinity internet appears to be experiencing an outage, with multiple user reporting they are unable to get online. You can also view the Comcast Outage Map to check for outages. Internet and cable. 12:41 pm (IST): User reports indicate that the service has been restored or is at least in the process of being restored. Dont let them fool you @RCNconnects is just as bad as @Xfinity. Leave a message in the comments section! These offerings are usually available in triple play packages. Tips in case of an outage What if my power is out? Internet is slow but upload won't work. Here you see what is going on. Then, someone was going to fix it and refused because I couldnt remember everything we used 15 years ago, when we got Xfinity. Im done-have other options now Im going to use them. Ah my usual (almost daily) Comcast Internet outage. (Source), Thas crazy it shows down in my area but its not actually down (Source). It is common for some problems to be reported throughout the day. So a degradation of gigabit Xfinity service down to 11Mbps improved by 100Mbps once Xfinity home security cameras were removed. Comcast down detector map - Find outage information for Xfinity Internet, TV, & phone services in your area. View the Xfinity outage map and find out when an area will be back online. Down detector also reflects the same. Just add a report by leaving a comment below and get a quick reply about the UP/Down status for Xfinity. Xfinity hasnt confirmed or denied the outage yet. I keep loosing connection regularly and its annoying when trying to watch live sport. Im sick of it. - Christine. They have destroyed a once beloved franchise. No compensationjust Sorry With the huge bill we pay, we demand better. 04:58 pm (IST): According to reports on Twitter, some Xfinity subscribers were facing issues with the service a few hours ago. Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. I can't work. Its everyone class action coming soon.. trust. I am happy to help. Nothing angers me more than calling customer service and trying to get to a real person but the automated machine does everything it can to prevent you from reaching an actual person, looking at you @comcast, @Xfinity, once again, youve continued to screw over your customers with crappy service and outrageous fees. @Xfinity on me imma need some took off that bill for these outages mane Thinking face (Source), Lmao Internet outage (intermittent connection) was happening. #dobetter. 1h User reports indicate Crunchyroll is having problems since 5:20 AM EST. Their chat is worthless, only printing out scripted saccharine replies, and their automated system would drive the most sane person insane. You know your ISP is pure shit when the xfinity stream service is the ONLY thing not working with my. Get your fucking shit together (Source), @XfinitySupport Wifi has been very inconsistent for the last few months. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. @Xfinity the criminal organization know as Comcast Xfinity has taken our hard earned money and have fleeced us with hidden fees. @BarstoolPhilly @comcast I remember. Tips? Comcast high speed broadband is intermittent. It looks like some Comcast users are again facing an outage of sorts right now. **** this is like a bad dream.