All sizes and ratings. Get some Spare Connectors and rectify the connection issues by Soldering. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Get a good quality charger and charge the battery at the correct voltage. Welcome Rad Power Bike owners! Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. Widgets, Explore However, if the repair seems impossible to you, you will need to renew your battery. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. Adjust the magnet ring with a screwdriver to make it straight and parallel. 2. If its not in that position, then the charge level lights will not come on. The battery key must be in the ON position to check the charge level of the battery. Secondly, check the connectors and wiring. You need to make a quick replacement to avoid accidents when such happens. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Still, many riders dont have clues on how to troubleshoot their rad bikes. Turn it off, and remove the battery. Finally, close the grip cap, and you are done. Here, we recommend inspecting the magnetic ring for any damage or dirt. Store it in a cool, dry place away from direct sunlight, dirt, debris, high temperatures, and corrosive household items until its time to ride again. Here, you need to check for damage, moisture, or dirt at the battery base and mount. This could be due to a damaged or overheated battery, or overcharging a battery. It is logically unusable. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. If you already have an account, click here to reset your password. Views 4K. Having a professional to help you out would be a good idea. Keep batteries at room temperature, out of direct sunlight to prevent overheating, Dont store your battery or bike by a single exit point. In this case, its good to replace the Pedal Assist Sensor. However, make a replacement if its damaged. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. They help the bike to protect the components from overload. We use cookies to ensure that we give you the best experience on our website. Or do you notice that the load is full but your bike is not moving? It even includes Electric Bike Companys high quality, German-made Continental tire. Ann M. Apr 22, 2017 . What's in an Electric Bike Category Name. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Remember to also give your battery some time to reach this optimal temperature zone. You need to troubleshoot your bike and correct the problem in such a case. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. This translates into broken spokes unless an expert takes care of it. Would amount to something if this were a road bike website. One morning, five minutes into a charge cycle, one of the batteries caught fire and exploded inside Dutch-X's downtown warehouse; a worker on the scene luckily avoided injury. However, youre likely to encounter problems such as the bike not starting, PAS sensor not working, hydraulic brake failure, spoke failure, and Rad UI remote & display failure. Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. But its not worth repairing a battery. You must log in or register to reply here. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. The e-bikes that make up Micah's current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. Its safe to say that if you love your ebike, you love your battery. If it only has one light, and it is green, thats a go signal for you as well. If your charger cords arent working as intended, make sure the connections are fully seated. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. In case of a loose connection, unplug it and fix it well. For the case of the display, unplug the Rad UI Display connector to remove the old unit. This is another major reason why Rad Power Bikes fail to start. There the bikes are hand-built by a single technician. Rad bike is one of the most uttered names in the ebiker community. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Located in Southern California. As a reader-supported site, when you click through any of our links, we may earn a small commission as an affiliate partner. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. Rad power bike pedal assist not working, 4. This is known as the Goldilocks zone where it is neither too hot nor too cold. Find out so what to do to solve this battery problem on your Rad-Power-Bikes electric bike. Nevertheless, we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete. Started by Panpaper. If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. And, no lights turn on when you press the battery Charge Level button. You can find one or more disconnections or loose connections. This problem occurs due to overload, like a sudden voltage jump. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. Save my name, email, and website in this browser for the next time I comment. In most cases, a new bike comes with a low spoke tension. To get a charger that matches your charger, you need to follow these two points: be careful : Before buying a new charger, please make sure that the socket used is working normally. Remove your battery, wipe down the battery case and battery tray with a clean dry rag, and ensure the connections are dry and clean. Now theres a team of dudes in California assembling, installing, and bleeding e-bike brakes instead of some nameless, faceless mystery line worker somewhere around the world. I am really hoping Rad will just send me a new battery, but something tells me it's not going to be that simple. If the sensor is too far from the magnet ring, push it to bring them closer. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. For that, you can apply dry soap and hot water. This action can even, in some cases, make your equipment even more efficient and resistant. So, replacing the old battery is better than repairing it. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. Electric Bike Company has a team of twenty-something employees that all live around the community. If you have one of these two types of batteries, read on. Shop All Ebikes 14-day free trial 1-year warranty Shop by style Shop by model Off-road Go anywhere comfort. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. The bikes are meant to replace gas-guzzling cars and are geared towards a greener globe. Adding a flat washer that can spin, further weakens the joint. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. But it . Only charge batteries with the correct charger supplied by the manufacturer. Here is why the rad power bike stopped turning on. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. No worries! Shop now. Rad Power Bikes Battery Charging: Tips to Follow. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. This is another major reason why Rad Power Bikes fail to start. Our always-on services are here to support you daily. You are using an out of date browser. Company What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. However, the bike should be free from loose connections to avoid the motor cut. Just a hint to (hopefully) spiff up your journalism. Let me explain. Do an inspection and implement relevant replacements. Some of the main cables that might be loose include: To correct the situation, begin preparing your Rad Power Bike for maintenance. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. Were sorry, Built + Delivered is not available for the delivery address you entered. Hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze. If none of these solutions work, then the battery may have a blown fuse and need to be replaced. Customize your ebike so it effortlessly fits into your lifestyle. We assemble e-bike batteries in USA using high quality parts . Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). Getting a power pack from Rad Power Bikes store is better. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. Press Esc to cancel. And if its damaged beyond repair, make an immediate replacement. Again, avoid cheap batteries. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. Fortunately, here are tips for checking and solving these problems in this article. And while that price seems fairly middle-of-the-road, the quality of these bikes far exceeds the price. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. Yes, rad e-bike batteries can be repaired. Batteries may take 7-8 hours to achieve a full charge. Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. It appears when the battery is not charging correctly. This is for the standard battery pack only. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. "A problem without a solution is an ill-posed problem". A common problem youll encounter is the breakage of the spoke in the rear wheel. I see some with wires and some without. Unplug the Charger Once Your Battery is Fully Charged. When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. Some batteries have safety vents built into the case. Unplug each of the above connectors and inspect them thoroughly. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. Secondly, check the connectors and wiring. While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. Now, check whether the sensor is in the correct position. If your Rad Power Bikes battery is different from these two, some of the tips under "Rule out the Obvious" may still be helpful. Search our extensive help center library or chat with an agent. The ultimate error in a rad power bike is that the bike refuses to turn ON. You may miss out the guide battery mount replacement. What can I do here. Get something good instead. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. Here we suggest a couple of things to check first. Did another ride, battery died after ten minutes again, another 12 hour charged yielded the same results. You can then replace it with a new one. About Us | Motor and battery are the key components of an electric bike. Check for any dirt or moisture in the PAS sensor connector. Here, we discuss some challenges with Rad Power Bikes. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. Only seems to charge fully intermittently. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. If there are any loose connections, rectify them. Now that you're ready to take charge of your ride, plan your next trip with our guide to your battery's range. Hop on and off with ease via the step-thru frame design. A permanent solution would be replacing and cleaning the shoe adjuster. Wipe down the battery with a dry piece of cloth and store it inside the vehicle. Before that, disconnect the throttle connector. Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. However, a difference between the voltage of the charger and that of the battery could damage your battery. If you dont understand how to do it, contact an expert to help you out. For example, lets say youre going out for your first ride after a big snow day. Loosen the brake lever and remove the spacer if there is any. A bike shop in Florida caught fire last month, destroying much of the interior and inventory, according to Bicycle Retailer and News (BRAIN). You can find one or more disconnections or loose connections. The explanations below explain what each light on the chargers means. Besides, there can be a pedal-assist or throttle system for controlling the motor speed. Besides, it occurs when the prongs are bent or broken. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. When batteries explode, its said that the flow of ions has become abnormal or unstable. They have a specific lifespan on your Rad-Power-Bikes e-bike. However, they come with some problems that make owning or purchasing them challenging. We recommend adjusting the bikes show adjuster. Though it looks pretty critical, it appears because of some common problem. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. The bikes are also more expensive compared to some of the other brands. 2023 UpHomely by ISEE PUBLISHING STUDIO. document recommends a number of safety procedures. Then diagnose the wiring and the sensor itself. Not sure of there's something wrong with the battery on my radrunner or the charger. But a repaired one cant provide the expected performance a new one offers. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. After seeing the problems with inconsistent wheel quality, Electric Bike Company invested in wheel building and truing machines. Sometimes, your brakes might pull to one side when you step on them, thus not working efficiently. Batteries; Lithium Cells; EBike Motor Kits; Motorcycle Starter Batteries; Accessories; . If you find any reasons for connection errors, try to fix them. Otherwise, get something durable and high performing. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. Several years ago when Aaron was working for Singletracks he spilled coffee on his laptop. If the display or remote gets damaged, making a replacement is the best solution. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. Same case if it releases a voltage higher or clearly lower than normal. Le charger for your bike Rad-Power-Bikes represents the priority to check when you notice a battery concern . When its time to take a spin, just slide it back on. First, monitor your battery and look for signs of wear as you would ensure your chain is lubed. PAS helps to accelerate the bicycle gradually. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. Do you wish your eBike came with a longer range from the factory for those extended adventures? How to install the battery.I am not getting paid for any of the links. Never open a lithium-ion battery pack. The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Besides, fuses can prevent short circuits. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? So, check the wiring every time before you go for a ride. Then place the throttle correctly and temporarily fix it with a zip tie. However, theyre an indication that the brake is damaged. More. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. Batteries may take 7-8 hours to achieve a full charge, so be patient. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Squealing noises show that there are vibrations between the disc pads and caliper. 36 apex1047 3 mo. G. Rad . Remove the charger from the battery as soon as you see both a red and green light. The battery is the source that runs the motor. Bike Tire Deflates When Removing Pump: Why Does This Happen? Then use a clean rag dampened with fresh water to clean the bike frame and mechanical components and let them dry completely before putting the battery back on. Thanks for a great website. Im a supporter. Some batteries have one light, while others have two.