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Also included are special discounts for other travel partners. Unlimited Vacation Club AMResorts 5600 SW 135th Ave Suite #210, Miami, FL 33183, Multi-Destination, Outside US, Multi-Destination Level 5 (Preferred Rooms & Jr. Suites) - Silver membership! When no meaningful solution could be reached with her, I asked to speak with manager. Guests will experience the convenience of Unlimited-Fun where everything is included paired with a vibrant atmosphere and friendly service. You can never cave to sales pressure thats simply a tactic. Im not sure where you came up with your number of 140,000 members, but that just shows me how easily people are manipulated. I have had success with the AM resorts side of UVC, but now I am scared to give them any money at all even though Im in the club. We ended up agreeing to the White Pearl 15-year membership for a price around $11,500 plus the registration fee etc. Saludos. I will say that I think the company should work on consistency (ie, we recently stayed in one Secrets that was clearly not at a level we expected at a Secrets). 8 years ago Save Hi everyone! Check the fine print before you sign. Minutes passed and nobody came. The general rule is that parent corporations will not be liable for acts of their subsidiaries. Please send us your member ID to the following mail: cx@unlimitedvc.com so we can help you. I researched 3 sites, and each had a different fee: $379 (in which they say the buyer pays any other costs); $795 (includes all Breathless Resorts & Spas offer adult-only oceanfront vacation experiences in spectacular beachfront settings for the sophisticated and social traveler. I am so glad I came across your comment, it helped me tremendously in getting my money back and being able to cancel my membership. GK. This plus elegantly appointed rooms and suites with 24- hour concierge and room services, multiple gourmet restaurants and lounges serving topshelf spirits, elegant amenities and endless day and evening activities, provide the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories for couples and honeymooners. Why would pay up front for vacations is beyond me . My daughter got married on the beach and we took several families with us, and they also got the 25% off best price online. ? any compensation. Of course, three days later, Id heard absolutely nothing. Then there is the interest accruing. I am trying to very hard to get out of my vacation club membership. DO NOT SIGN UP FOR UVC-Unlimited Vacation Club Its all FRAUD!!! Tell them to take a walk if you dont want to hear it and go back and enjoy your membership. Even it they were only 10,000 members, here I can see only 55 bad comments. Each time we travel they do try to set us up with the presentation, we either accept or we tell them no thank you. Nothing. They know an awful lot about my membership details. ? Awards HSMAI Adrian Award 2017 Bronze for Digital Marketing Innovation, UVC Digital Welcome Kit full list of awards The others refused to talk to me and told me that decision regarding my contract can be only made by Miami headquarters .Actually company is registered in Dominican Republic where neither USA or Mexico rules on customers protection apply. Wish now we never wouldve joined. I disputed what I could about all these ridiculous fees when this year due to covid I have done 0 traveling, can I at least receive 20% off or 1-2 nights applied to next year? Hola, Juanita/Frida. Very nice room. Anyone else have this experience? I do agree that the sales tactics in visits two and beyond are a little over the top, but my wife and I both negotiate for a living, so we can usually cut it short.. Know what your limits are, understand that you can negotiate everything, including price. We urge you to think about what you would do if something goes wrong. These type of programs are good only for smart people who can afford them, travel a lot, and learn how to use them properly. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. . Unlimited luxury? Feeling good about it too, that I was able to get a good deal without hidden fees and being transferred around from one rep to the next. 23:36; Wyndham . In theory they should be transferable. In an update, we upgraded recently to Gold. Unlimited Vacation Club (UVC) (47 quejas) Report them to the Mexican Federal Better Business. We were members for 7 years and enjoyed the resorts, but it is not a good investment (unless you sell vacations to several friends every year at elevated prices to recoup your investment [read rip off your friends]). Im certain that short windows is why they try and get you in the sales office at the beginning of your vacation so that your cancellation period expires before you take the time to look closely at the membership. We got a confirmation the next day that the email was received and had been forwarded to the appropriate department and someone would be in touch in 48-72 hours. Its a terrible contract that gives UVC the ability to take away benefits with little or no notice and leaves the purchaser with almost no recourse except for a very short cancellation period of 5 days. And they are now over in the Caribbean island . And most people they prey on simply didnt walk away and make an informed decision. Not sure why you felt the urge to respond in such a way. Feels much l like a penalty than a reward. Granted, we have the cheapskate Choices membership. Alternatively, you may use. Risk. In the meantime, I contacted a lawyer back in the States and continued to research how to bring the nightmare to an end. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. It's $299.00 for Loding only. This seems to be the crux of getting your refund. We have a white pearl membership that we bought last year. Most people wouldnt pay $70,000 all at once so their 48 month financing option (with 20% down) is what people who buy this usually go with but guess what their interest rate is. The whole situation is embarrassing because we were foolish to sign a contract we hadnt read, but Im sharing all this in the hope that is helps someone else. In all, we stayed at 5 Secrets, and I was keeping track of the math at some point, averaged maybe $1,500 for 6 nights when the going rate average (not their ridiculous high retail rates) was probably around $2,100 on booking.com type sites. (as well as tell you about snorkeling with Turtles in Akumal and XelHa). When you go back, they will definitely try to convince you to upgrade. Unlimited Vacation Club | 7,527 followers on LinkedIn. lets all make compliant when we back to USA . The resorts themselves have been terrific, although we have only used Mexico destinations. We started to feel sick. Do not buy into UVC United Vacation Club or you will regret it. Days: Varies depending on resort / Time: Varies. Can anyone tell me if they've ever done this? UVC sounds amazing when they present it to you. Seems like it makes more sense to cut my losses, lick my wounds, and just book through Apple or someone reputable. It has already saved about $1000 ( Can $)per room of two to Cozumel and $1500 for two om our Panama trip. If you are a UVC member and have experienced any inconvenience. This Vacation Club allows you to go to their resorts as much as you would like, whenever you would like. Strategic Rationale. Is it better to contact UVC and cancel, and take my lumps? . It would be much more fair if the payments are divided out over 30 years. We are sorry for the inconvenience. But the sales guy made it sound like I was getting a deal. Let me ask you thisif I could offer you a free membership to a travel website, where you could get room discounts of up to 80% off (but 40% to 60% at least), would you sign up? If you don't travel that much you should be looking on a different package. We have also found this to be a benefit as prices have been going up. Difference I was there 2 days before elections when I signed. Very Happy with what we get for the price. Actually those savings are not as much as you think. more, You seem to have JavaScript disabled. There are a lot more scams that have been uncovered, with a lot more people than that. My issue is most of my family and friends doesnt want and refused to seat to a 2 hour presentation (It could be longer). We hang up and him just apologizing and nothing else. If you look up UVC profile on Better Business Bureau there is a statement Complaints on file with BBB allege that consumers were pressured into signing contracts for Vacation Club Memberships for thousands of dollars and consumers found after purchasing packages that they did not realize the savings indicated in the sales presentations. Its unique, vibrant atmosphere, characterized by spirited activities, live music, nightly performances and entertainment, and special weekly and monthly themed events, creates the hottest beach scene in Mexico and the Caribbean for singles, couples and friends. The wife had a vacation booked with her sisters at Secrets Maroma in 2020 in which she completely paid for using UVC. She gets me a supposedly supervisor whom repeats what she said to me that to be current I needed to pay. This post has been removed at the author's request. I push back. Notify me of follow-up comments by email. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. We couldnt just walk out the door as we needed them to get us a taxi to get from the sales center back to our resort. THANK YOU! At that point my wife had enough she left. We were never given a contract because I was told by them that I gave them the wrong email address even though we stayed at the resort for several days after signing the contract. We hope this review has been helpful, and urge you to do your research before spending big bucks on a vacation club membership! :::they work very hard to make sure you do not receive upgrades: we were foolish to believe that they want happy customers: they think that putting a sash on your door is all they need to do: This is a scam!! tunnel requests. Loud music kept me from going to sleep. Unlimited Vacation Club - Unlimited Vacation Club is a Hyatt Company. We left with a handwritten contract and eight months late received our real contract. It just saved us. Joining this make you feel like you are just getting burned everyone you interact. It didnt take long to see that feedback on UVC was almost universally negative. I want to go home, If you are a UVC member and have experienced any inconvenience. I wonder, if this is such a bad idea, why the club has over 140.000 members worldwide and why Hyatt invested 2.7 billion to buy ALG and UVC? UVC only guarantees 25% (after jumping through hoops). They told us a bunch of liars and never sent us the contract with the added information we asked them to write. El principal reclamo contra la empresa es que rechaz cancelar el contrato. We took a vacation in Cancun and were badgered for 2 hours to buy future vacations. so, if youre a friend of a UVC member you get the best of all worlds, in my opinion. Regards. I would have NEVER agreed to that! However, all of the same problems mentioned above remained. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53779644', '');}, 'log_autolink_impression');flight for us (we live in Texas), and we absolutely LOVE those two resorts, especially Silversands, that we just keep going with the "if it aint broke, don't fix it" thing and return there every time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-94789580', '');}, 'log_autolink_impression');airfare. Monday We dont drink. If you are in a presentation, I suggest that you take a picture of the upgrade that they offer you because as one of the other people mentioned on this blog the piece paper disappears and then all of a sudden you dont know what youre getting. Mainly access to Preferred areas even if we book the most basic room and Holiday weeks like Christmas/New Years. If you are intelligent enough to search google, know your office points, know your flight sites and deals, know your hotel sites and deals, know how to bargain shop for your own activities and excursion deals, You are better off Spending that extra hour doing your own researching than to join the UVC membership and get burned financially and emotionally. I literally could have done it by myself on the website, but there isnt an option for you to select between your CASH you earned from points VS your Credits youve earned. We were very impressed by the professionalism and never felt pressured to make a decision. For me, it is necessary to have a level of . When we asked the sales center manager about this, they said we can simply stop paying anytime which in our opinion is a complete lie. However, if you sign their contract in Mexico then there is not an easy way for you to take action to cancel your membership should you want to opt out. Unlimited Vacation Club boasts some of the best all-inclusive properties in tropical destinations. We think the best way is to contact UVC to cancel. Our they have a sister company that does it. Join Unlimited Vacation Club by AMResorts and enjoy VIP privileges through this exclusive travel club at AMResorts properties in Mexico, the Caribbean and Central America. Enter your details below to be emailed when inventory matching your specifications becomes available. We signed in Costa Rica and the contract itself specified that it would be arbitrated under the laws of Panama, both of which have very limited (or no) consumer protection laws. Some resorts you have to pay 2 for 1 day, and I could on a only book a trip April 15-Dec. 15. We were never told that it had an annual fee of 399 and we were being signed up for five years. I have to speak with multiple reps, spend hours on the line and get charged all these additional fees. Going into any negotiation my opinion is you just have to be prepared and know what rooms are worth and how to utilize the membership for you and your family. I contacted Secrets Maroma and they said that they would be happy to re-issue a refund. GK. Yes, they tell you the nights are worth $500 but theyre not, they lie yes or stretch the truth, there are worth about 300 to 350., so I use them at that discretion. When I called the resort, the resort stated they would issue a credit, but I was screwed because I booked through UVC. Has anyone ever bought a resale UVC membership? No time was given to me to discuss the offer with my family and I was not informed that there is a 3 days cancellation possibility. And you can often get similar prices without the membership and we have since done that. I dial, second rep just says hey to be current and use our services you have to pay the annual renewal fee. We believe their most popular membership level is the Gold Tier so we will focus our review on that level. This has been the worst experience. Unlimited vacation club "member rate" discount? Level Contributor . So I let her process the annual renewal fee, however she processed the entire charge and did not honor what the first rep promised of removing the late charge. Unlimited Vacation Club boasts some of the best all-inclusive properties in tropical destinations. If only I had known before I signed with UVC. Its just not worth it for me. We had decided together that we wouldnt buy anything, but, like so many others, we fell for the excellent sales techniques, including some pretty convincing looking math. Our friends at Unlimited Vacation Club wanted us to either pay $70,000 all at once, or put 20% down and pay for the rest over 48 months. Its just their job. The list we were given for the Gold Tier included: With the affiliate timeshare offers, you can also stay at properties that are included in their partner network. If you are at an AM Resort and one of these people approach you, just tell them you are terminally ill and this is your last vacation ever. For the ultimate in pampering, Zoetry Wellness & Spa Resorts will satisfy every need. We were invited to see the hotel have breakfast and Receive tickets for the aquarium at Cancun, we were not told that we would be stuck in there for 4 hours, be harrassed to buy your plans and memberships, when we politely declined because the down payment was absurd, we were offered to meet someone so we could say our comments on the presentation and receive our tickets, it was another that tried to sell us another plan, we Said no thanks, but he continued.his speech, continued to add numbers, draw Lines on his paper when we Said no its enough he sent us to get the tickets where a woman approached us to start another speech for yet another plan with more and more drawings, numbers, lines, and still no tickets were coming. The parent company is Apple Leisure Group out of Newton PA, USA. The threat of taking the conflict to an American court and causing problems with the credit card company seems to be the way to get them to honor their refund terms. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The 7 night trip cost my son, and I, about $1500CDN for everything. I have never been so angry in my life. I already told 3 other people not to sign up with them and thank God they ended up not doing it. We were told we would be able to use our 7 free nights in Costa Rica. people. hahaha. I booked a trip to Vegas in April of 2020 via Unlimited Lifestyle Collection. my costs); $1798 (includes all my costs). Unlimited Vacation Club - Membership / customer service / resort We signed up March 2022 at secrets wild orchid. 15 ) low occupancy yes you might upgrade high occupancy the sales man will promess you free upgrade to get the deal but wont be able to deliver if hotel is booked and the luxury rooms sold out ! If so, what was your experience? Long story short we got no refund from UVC and only credits. The UVC Lifestyle collection on the other hand is a complete waste of money. Unlimited Vacation Club is an exclusive travel club whose members enjoy preferred rates, discounts and benefits from our partner providers.