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"Airport Departure: As previously stated, US travelers need a COVID test to return home. Kind of a let down. By noon, it's no longer refreshing. The atmosphere in Las Olas was also buzzing, which always adds to the experience. It has been a pleasure having you with us and we look forward to seeing you back soon. Other than having disposable mask included in the room, nothing has changed. Generally speaking, the Cancun Hotel Zone is very safe for families. Its authentic Mexico and well worth a visit. The Margaritas were definitely the highlight of this restaurant. An extensive gym with a great range of equipment. If you have been to an Excellence resort before these restaurants will be familiar to you. Offers; Suites; Deluxe Airport Transfers; Resort Map; . The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The food and the atmosphere at Flavour Market were very good. and an insulated thermos to keep drinks cold. We were there for three glorious weeks January-February 2023. Excellence Riviera Cancun: Top Notch. The club lounge is basically a private bar/restaurant area that is open all throughout the day. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Excellence Club benefits: The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. The check-in process is really a spectacular sight to be seen. Are there opportunities to exercise at Excellence Riviera Cancun? Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Gonzalo literally made every activity fun. We were very keen to do this, but could never get a spot on the tour. Pools are warm. Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. When we stayed there in the rooms there were 4 bottles of spirits. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. Lastly, bring lots of smaller bills for tips! The Excellence club has a range of benefits that are included in your package. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is the version of our website addressed to speakers of English in the United States. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Visit hotel website. The resort has everything you could imagine for a relaxing getaway. This was a great night out, the food was delicious and the chefs were really entertaining and talented. He leads the daytime activities. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. The french Chez Isabelle is supposed to be their nicest restaurant but. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! Does the Excellence Riviera Cancun offer a shuttle service from the Airport. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Cancun. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. Please, receive our warmest regards from The Excellence Collection. The food also sets this place apart. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. With the Excellence club, you definitely do get a little more privacy. They were waiting with a very comfortable luxury SUV for us outside the airport. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. Entertainment and hospitality went above and beyond. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Its the perfect spot for a romantic dinner. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. However, guests are not required to wear a mask anywhere, but there is space available everywhere. The Good. 15 minutes from the airport. The grounds are gorgeous. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. We at InspoVacay prefer a more condensed offering. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. The pools are kept very clean, we noticed the staff doing tests on the water every night. We managed to make it to the ocean once but it took a little liquid courage to do so. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. Also, the tequila options are a joke. Overall the food selection was wide and of good quality. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. All the activities were well done, but out of the pack Gonzalo and Julio were on top. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. Its worth it to avoid stairs and ease of pool access during the day. The entire staff at the resort wore masks the entire time. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! The commute from the resort to the airport also took over an hour due to traffic. The Excellence Riviera Cancun is a strong offering. Please, receive our warmest regards from The Excellence Collection. Please see our partners for more details. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Cancun. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Which languages are spoken by the staff at Excellence Riviera Cancun? Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. Having stayed in the slate of resorts that the Excellence group has in this region. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. A traditional French-style eatery serves up some really well-done dishes. But opting out of some of these cookies may have an effect on your browsing experience. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. The test was fast and easy (its the stick in nose test). All of this was done outside what I consider normal business hours. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. For more on the Excellence Playa Mujeres, check out our review here. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. And here is the next complaint in our review. Six meandering pools wind through their grounds. Although it was a little murky in parts. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. The front desk already had our test scheduled based on our departure time when we checked in. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . Bottles of spirits are also included in your room. We had issues getting an appointment when we visited. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! The Mahi Mahi Skewer on the lunch menu was top class. The entertainment is fun, especially the Silent Party nights. Wi-Fi is free throughout. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. It was nice having our own private area where we could switch off and read a book. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. These cookies will be stored in your browser only with your consent. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. On top of everything, the entertainment team was superb. Tripadvisor performs checks on reviews.