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This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. But youll have to send meter readings to your energy firm again they'll stop being sent automatically. Would I be able to access it via USB? And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. Forum has moved to: https://community.openenergymonitor.org. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. This should work with a fair number of energy providers. The organisation which runs the smart meter wireless network (the DCC) says that almost all of the dormant meters it can identify and upgrade are now connected. I'm an engineer developing the smart metering system used at British gas. Your email address will not be published. There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? Most smart meters have a button to illuminate the digital display so you can read the numbers. Apparently with no moving parts this new meter is certainly quieter than our old meter. I have exactly the same problem with the smart meter that ovo supplied for me. First, find the reset button on the back of the monitor. Thanks! Maybe the focus should be on pressuring the companies to provide web access to the data? The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: Whilst the wireless frequency used is currently the same as standard Zigbee it uses a different profile to normal Zigbee use. I have British Gas booked up to come round and replace my meters (again!) There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Smart meters send meter readings to your energy supplier automatically. I can't really grumble as it is better than what I had with the dumb meters but I am not sure how the older generation will get on with it if even I struggle. 22 December 2021 at 10:07AM. If your IHD is asking for a PIN code it could be that the device is having connection issues. It was the second most-common issue that homes with smart meters experienced. Posted by Steve Rowe, on Mon 22 Jun 2020 11:54am. Please try again in a few minutes. Jim. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). It is responsible for making sure your meter works properly. We are a mandatory FIT & SEG licensee, Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section), Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section). Hi 2019 and still not able to access the data. They should not have many of these problems. Earliest they can come back is towards the end of January, will keep you updated. 1. Good luck with the Gas meter install. today? And quite easy so. Suppliers sometimes install prepayment meters for customers who are in debt. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. But over time I hope that more features and benefits may be unveiled. The display will show the current time and date. https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Therefore currently in the UK if you do manage to get a CAD the flow of data is -. I can understand the user experience of people pairing zigby devices to the meter might be a support pain as well as a security one, so I could see the companies not wanting to go down this path. The DCC says its working with energy suppliers to do this. If your IHD is asking for a PIN code it could be that the device is having connection issues. Youll usually need to scroll through the different screens to find them. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. las vegas shooting documentary 2021; samsung a51 clone firmware; newborn skin peeling on. Hi Kevin, They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. It has been proved already that most people with smart meters reduce their consumption. CADs will only be permitted read-only access to data held in smart metering equipment. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! Prefer to Pay As You Go? Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. And of course its also incomplete since there are other security measures that you wouldnt know about! Two in five households with smart meters in our survey of Which? Page 5 4 easy steps to install 3. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! Sorry, we're still checking this file's contents to make sure it's safe to download. If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. So I think there is hope yet, it looks as though there is certainly thought about allowing consumers the ability to connect additional devices (CADs) to the smart meters hub, but these, at least for now, may be trumped by security restrictions (I guess rightly so). Theyre connected to the central wireless network that all energy suppliers should be able to use. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. We reveal some of the most common smart meter problems and concerns we've heard They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. For now we can continue to useOEM, OWL etc. Connect member panel when we asked them in December 2022. Unfortunately not! My first thought was that this would be as simple as getting a Smart Energy compatible Zigbee gateway or USB device, associating then with the smart meters Zigbee Home Area network (HAN) and I would then be able to read my consumption stats from my meters. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. We want your smart meter installation to be clear and easy. Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. To get smart meters from us, we need to supply your energy. Find out more about getting smart meters installed. Thanks again for the comment. If you do lose smart functionality, your meter will still work to count how much energy you're using. I found your blog very interesting. Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. I am not seeing a massive benefit yet to having smart meters yet, other than no-longer having to manually send meter readings to British Gas and a funky In Home Display in my dining room giving me real time usage. In theory, most of them should have been connected by the end of 2022. Its easy to upgrade to our smart Pay As You Go meters. Relax in our contemporary spacious rooms and sleep well on plush mattresses. . If the GAS LED light is not flashing you will need to contact your supplier. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. Sadly they all insist on locking you in to their proprietary cloud systems. Some legal action may be needed if DECC does not intervene. For the benefit of those unaware the following is how access to Smart meters works in the UK. Imagine if a security vulnerability is found that exposes your smart meters to a hacker? Making the most of your smart energy monitor. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. If you have solar panels and are offered a smart meter, make sure your supplier is aware. However one in 10 people in our survey of Which? However all we really want is access to the data, and that doesn't have to come by zigby. The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. Two in five said their supplier hadnt received their smart meter readings. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. A new hub is being developed that should account for these issues and is expected to be available for installations in 2023. Can I ask if this is still working for you? Hi John, If so, try moving it closer to the electricity smart meter and turn the device off and on again. My only thought is trying to decompile the Android app or something. I am glad you found this blog of interest. If you are affected, your smart meter should become smart again in future. If you have a Chameleon IHD see yourS1 IHD guideorS2 IHD guide. Welcome to the Digital Spy forums. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. Paul Willis about, plus tips on how to solve them. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. the Netherlands a smart meter has a type of serial port which can be linked to via a cable for local read only access. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! More about your appointment. Registered in England. Paul; Yes I would also be very interested in your trial, for the same reasons. You may need to pay if you damaged it. Yes, this is precisely whats needed. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. Also your comment about stifling the possibility of opening up smart maters to whole new industries is also a very good point. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. Nearly a quarter of Which? 3 Ways to Connect Your Nintendo 3DS to a Monitor, 3 Ways to Hide Your Monitor When Youre Not Using It. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. The IHD can't connect properly to the network in your home. I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . We'll send you an e-mail with instructions to reset your password. The monitor was saying there wasnt a gas meter connected. Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. It is usually red and located near the bottom. 1. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. Save my name, email, and website in this browser for the next time I comment. It is usually red and located near the bottom. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. Switch it off for a minute or 2, then switch it back on again. The figures can be toggles between kWh, s and CO2 values. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. The IHD gives you most of the data you most people need although in non consumable way. This figure doesnt necessarily reset when you set-up a new account. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) Can I also ask how you figured out all these API endpoints? Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. If so, try moving it closer to the electricity smart meter and turn the device off and on again. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). If it can't resolve the issue remotely, it should send someone round to take a look. I have the standard BG Smart Meter setup as well as my PV meter. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. This can result in your smart meter losing its smart functions. It's easy to use. Can anyone provide me with re-pairing instructions? I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data. Smart meters need to be able to connect via a wireless network to your in-home display so you can see how much energy youre using. I used httpcanary app to create a fake VPN on my phone. Well be in touch as soon as were able to install smart meters at your home. Before you switch energy supplier, check thebest and worst energy companies. Your meter should become smart again once it is connected to the central wireless network so your supplier can read it. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. If not, check how often your smart meter is meant to send data to your energy provider. In fact, this access would give consumers confidence in their suppliers being transparent and open. The monitor will reset itself and the display will go blank. No, we install smart meters at no extra cost to you as part of the national smart meter rollout. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. I was with them around the end of 2018 previously and I had smart meters fitted and everything worked wonderfully with them. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. If your meter is in a small cupboard or another confined space, a technician might struggle to install your smart meter. If you think your supplier has moved you to prepayment unfairly, you are within your rights to make a complaint. This is the process known as pairing, the same process that was used to install your smart meters in the first place! EnergySmart Monitor User Instructions - geo (Green Energy Options) A hub is installed with your smart meter (often built into the meter) to do this. Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. http://www.rotwang.co.uk/projects/meter.html. Find out what to do if you energy company stops trading. Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. Submitted by simonn194 (not verified) on Thu, 12/02/2015 - 15:07. BTW what are you using as your REST API client? For example :- Equally as a Pay Monthly member you won't need to enter a Vend code as this is designed for Pay-as-you-go customers to add top-ups to their meter balance . To further increase security British Gas also change the keys, used to encrypt smart meter traffic, every few months. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? It is still showing the previous owners value of usage for gas and electric. If your meters are outside or far away from the display, ask your energy supplier for advice. Several British Gas customers have experienced issues with their smart meters. There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. 100119879. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. To date it does not yet show the tariff, or show up on my on line account. Check whether your smart meter and in-home display will work fully with them. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. Do you still think the comms hub will be locked up in this way? Press and hold the reset button for about 10 seconds. I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). (The problem is the new Smart Gas meters do not have a pulse of any kind (no counter wheels, flashing LEDs etc)). If your smart meter has stopped working (for example, if you switched energy supplier and it can't connect to your new provider) this can affect your in-home display too. The gas meter in your pictures looks remarkably the same as the ones here. smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. To top it all off the engineer couldnt get the boiler working when he reconnected the gas, therefore I have no heating or hot water and have to take another day off work tomorrow so BG can come and fix that. To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). Thousands missing out on energy support: London, Scotland and South East have most unclaimed prepayment meter vouchers, One in five energy vouchers for November 2022 haven't been claimed, Revealed: the best energy companies for 2023, Smart Export Guarantee rates: the best and worst SEG tariffs for solar panel owners, Households are being paid to use less energy: here's how to take part, Energy firms must stop forcing energy customers onto prepayment meters, 29% of prepayment customers still haven't received energy support payments. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Select your preferred way to display the comments and click "Save settings" to activate your changes. This means that your smart meter will lose its smart functionally and work like a traditional standard meter. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. They may be able to do this in future. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. I also can not fault their friendly staff putting up with my constant pestering! Assemble the power supply 1. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. I am a BG electric and gas customer with the same smart meters listed in this article. I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. They have to be able to justify the switch. If your meters are outside or far away from the display, ask your energy supplier for advice. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). Feel free to use me as a case in point! Your email address will not be published. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. The data I want is probably available at the Trio II so I just need to find the port and try to work out how to get the data. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. . Book an appointment at a time to suit your business. Video: Now smart meters are delayed AGAIN: Deadline for the national rollout of new energy reading devices gets put back to June 2025. Ah ok, that was there to make sure nobody else could use my glitch instance - its the token that is generated when smartthings auths. It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment.